Chatbots
A chat assistant on your site or in-app that actually knows your product — not a generic LLM with your logo on it.
I build chat agents grounded in your real documentation and product behavior. The bot answers questions, qualifies leads, and hands the conversation off when it should. The point isn't to replace a support team — it's to handle the 70% of questions that have the same five answers.
- Custom chat UI that matches your site
- Knowledge grounding on your docs, FAQs, and product data
- Lead capture with CRM sync
- Human handoff to your inbox or chat tool
- Conversation analytics — what people actually ask
Sites with enough traffic that the same questions come up daily, and enough product depth that off-the-shelf widgets miss.
Brand-new sites with no traffic yet — your time is better spent on the product than on a chatbot nobody's talking to.
Audit & scope
We start with a conversation about what you actually do day-to-day. I map the workflows, identify what's worth automating and what isn't, and write up a scoped proposal with a fixed price.
Design
Architecture, data flow, integration points. You see the full system on paper before I touch any code — so we catch the wrong call cheaply, not after it's built.
Build
I build, iterate, and test against real data from your business. You see progress weekly in a shared environment, not as a single reveal at the end.
Deploy & handoff
We launch together. I document everything in your tools (Notion, your repo, wherever you keep things), and I stay on call for the first few weeks while your team gets comfortable.