Voice agents
A voice agent that takes calls in your brand voice — books appointments, qualifies leads, handles intake.
I build voice agents on top of either Vapi or a Twilio + LLM stack, depending on what your call volume looks like. The agent picks up, asks the questions you would ask, and writes the call straight into your CRM or calendar. You hear it sound like your business, not like a generic IVR.
- Voice setup with a tuned brand persona and call script
- CRM and calendar integration (HubSpot, Pipedrive, Cal.com, etc.)
- Live transcripts and recordings, searchable per call
- Handoff logic — when to escalate to a human and how
- Cost dashboard so you can see what each call actually costs
Businesses with steady inbound call volume — clinics, agencies, trades, anyone whose phone rings often.
Teams whose calls are mostly long, sensitive conversations — therapy, complex sales — where a human is still the better answer.
Audit & scope
We start with a conversation about what you actually do day-to-day. I map the workflows, identify what's worth automating and what isn't, and write up a scoped proposal with a fixed price.
Design
Architecture, data flow, integration points. You see the full system on paper before I touch any code — so we catch the wrong call cheaply, not after it's built.
Build
I build, iterate, and test against real data from your business. You see progress weekly in a shared environment, not as a single reveal at the end.
Deploy & handoff
We launch together. I document everything in your tools (Notion, your repo, wherever you keep things), and I stay on call for the first few weeks while your team gets comfortable.